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2025 BYD Customer Experience Award

Celebrating Excellence: Busseys wins the BYD Customer Experience Award 2025

At Busseys, we’ve always believed that buying a car should be as exciting as the drive itself. That’s why we are thrilled to announce that our BYD team at Hall Road, Norwich, has been honoured with the BYD Customer Experience Award for 2025.

Simon Parkinson accepting the award at the BYD retailer conference.

What this award means to us

This isn’t just a trophy for the cabinet; it’s a reflection of our core mission. In an era where technology is changing how we drive, we believe the human element of service is more important than ever.

Whether it’s a first-time EV buyer asking about charging infrastructure or a returning customer picking up their keys after a service, our team strives to ensure every person feels valued, informed, and supported. Winning this award confirms that we are hitting that mark.

This achievement belongs to two groups of people:

Our incredible team: A huge well done to the Hall Road team. Your dedication to product knowledge and genuine hospitality is what sets us apart.

Our Customers: Thank you for your trust and your feedback. Your honest reviews and stories are what drive us to improve every single day.

Join an award-winning culture

As we continue to set the standard for service in Norfolk, we are looking for passionate people to join our journey. If you’re looking to take the next step in your career with a team that values excellence and community, we’d love to hear from you.

Careers at Busseys