Double Motability success for Busseys
Busseys win Motability Awards

EDP report of Busseys Winning Motability Award

Double Motability success for Busseys

As reported in the EDP on March 22nd 2014

“Busseys is celebrating a double success in the Motability dealer awards programme. The Norfolk Ford Main Dealer group won commended status in the Regional Dealer Group 2013 category, at the first annual Motability dealer awards – a national award for great customer service for its work with Motability. The awards are recognition of outstanding customer service by Motability dealer partners and is judged on customer feedback and reviews of their Motability performance and how the dealer delivers the scheme to customers. Motability’s new awards programme sees quarterly awards throughout the year with winners nominated for the annual awards. Peter Wilson, general manager for dealer relations at Motability Operations, said the awards recognise dealers who go above and beyond when representing the Motability scheme. “It is all about great customer service because that is what delivers the results and the results deliver the awards,” he said. And Busseys’ Whiffler Road site in Norwich also won the quarter four Motability regional awards for best dealer. The certificates were collected by Motability specialist Lorraine Morris and senior service advisor Kevin Bygrave who, along with Motability specialist Joanne Rutledge have been a key part of the Whiffler Road dealership’s Motability success. Busseys group sales director Gareth Bailey said: “These awards mean we are doing things right.” Busseys as well as the dedicated Motability representatives at the Whiffler Road site, has accredited Motability specialists at each of its Ford and Peugeot dealerships.”

If you would like to find out more about the Motability Scheme or to talk to Busseys award winning Motability team, contact us today.