Lead Senior Service Advisor

Job Opportunities at Busseys

Lead Senior Service Advisor

We are currently looking to expand the successful and highly driven team within our award-winning family business, with the addition of a Lead Senior Service Advisor.

This freshly created role, sitting at Junior Manager level is aimed squarely at supporting the Service operation across the group, coaching and training the service teams; developing and implementing best practice processes and inducting new members of the team.  Reporting into the Group Aftersales Director, the purpose is to drive quality, sales and customer satisfaction across the service function, with particular focus toward front of house.

The ideal candidate will;

  • be a people person
  • have the desire and aptitude to coach and develop other people
  • have an understanding and passion for the importance of providing exceptional customer service
  • have experience of dealer management systems
  • have reasonable technical knowledge
  • have a flexible approach and strong work ethic
  • be self-motivated
  • hold a current UK drivers’ licence, and be willing to work from various locations

Previous experience within a Main Dealer is essential, although the type of role held is not exclusive to Service Advisor or Manager.

This is a 42.5 hours per week position, flexibility will be required as the place of work will vary.  In return, you will benefit from a competitive base salary, generous bonus scheme, company car, together with excellent employee benefits, and the reward of being part of a winning team.

To apply for this exciting position, please complete an application form or for more information contact Ruth or Suzanne in our Human Resources department on 01603 424022


All positions enjoy:

22 days holiday a year plus statutory holidays (pro rata for part time)

Access to a Company Pension Scheme (after a qualifying period)

Employee Discount Scheme on vehicle purchase, parts and servicing (after qualifying period)

To apply please complete our

Online Application Form