Job Opportunities at Busseys
Customers are at the heart of all we do and we are looking to expand our team with motivated, hard-working individuals who can work well under pressure whilst maintaining an excellent level of customer service. Our friendly team of Bookings Advisors are key to the relationships we have with our customers and to the success of our business.
Your main responsibility will be to drive work into our service departments and will include:
- Handling inbound and outbound calls
- Dealing with enquiries from various sources
- Advising customers of additional work
- Ensuring the database is updated correctly
- Liaising with other departments
- Providing cover for reception and main switchboard when required
We are looking for enthusiastic, driven individuals who are ready to bring their skills and experience to our busy Bookings Team at Whiffler Road in Norwich.
The successful candidates will be organised, effective members of the team with a positive attitude. Excellent telephone manner, communication and administration skills are crucial to this role. Previous experience in a contact centre environment is desirable but not essential as full training will be given.
In return, you will enjoy a rewarding role within our business with a basic salary plus performance related bonus.
Ready to join the team?
All positions enjoy:
22 days holiday a year plus statutory holidays (pro rata for part time)
Access to a Company Pension Scheme (after a qualifying period)
Employee Discount Scheme on vehicle purchase, parts and servicing (after qualifying period)