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Busseys Ford, 95 Whiffler Road, Norwich, NR3 2EU

Contacts
Tel 01603 253144
Fax 01603 254010
Commercial Service Direct 01603 254042
Rapid Fit Direct 01603 253146
Trade Parts Hotline 01603 424444

 

Opening hours
Parts (Trade) Mon-Fri 8.30-6.00 Sat 8.30-1.00
Parts (Retail) Mon-Fri 8.30-5.30 Sat 8.30-1.00
Service Mon-Fri 7.30-6.30 Sat 8.00-13.00
Commercial service Mon-Wed & Fri 7.30-6.30
Thu 7.30-7.00
Sat 8.00-13.00
Sales Mon-Fri 8.30 -6.00 Sat 9.00-5.00
Sales Sun/Bank Holiday 10:00 – 4:00

SERVICES AVAILABLE AT THIS BRANCH:

New Ford Car Sales | Used Car Sales | New Ford Commercial Sales | Used Commercial Sales | Motability | Car Servicing & MOT | Commercial Vehicle Servicing & MOT | Retail Part Sales | Trade Part Sales | Rapid Fit | Business & Fleet Sales

Busseys Service Centre, Thorpe Road, Norwich, NR1 1UH

Contacts
Tel 01603 598876
Fax 01603 723469

 

Opening hours
Mon-Fri 7.30-6.00 Sat 8.00-12.00

 

SERVICES AVAILABLE AT THIS BRANCH:

Car Servicing & MOT

Busseys Accident Repair Centre, Whiffler Road, Norwich, NR3 2AZ

Contacts
Tel 01603 401511
Fax 01603 485250

 

Opening hours
Mon-Fri 7.30-6.00 Sat 8.00-6.00

 

SERVICES AVAILABLE AT THIS BRANCH:

Car and Commercial Accident Repair

Busseys Peugeot, Hall Road, NR4 6ET

Contacts
Tel 01603 753376
Fax 01603 219893
Parts Direct 01603 219961 / 01603 219971

 

Opening hours
Parts (Retail & Trade) Mon-Fri 8.00 – 17.45 Sat 8.00 – 12.30
Sun Closed
Sales Mon-Fri 8.30 – 18.00 Sat 9.00 – 17.00
Sun 10.00 – 16.00
Service Mon-Fri 7.30 – 17.30 Sat 8.30 – 12.30
Sun Closed

 

SERVICES AVAILABLE AT THIS BRANCH:

New Peugeot Car Sales | Used Car Sales | Motability | Car Servicing & MOT | Retail Parts Sales | Trade Parts Sales | Business & Fleet Sales

Busseys Ford & Peugeot Dereham. Yaxham Road, NR19 1HB

Contacts
Tel 01362 654266
Fax 01362 656074

 

Opening hours
Sales Mon-Fri 8.30 – 18.00 Sat 8.30 – 17.00
Sun 10.00 – 16.00 
Service / Parts Mon-Fri 7.30 – 18.00 Sat 8.00 – 12.00
Sun Closed

 

SERVICES AVAILABLE AT THIS BRANCH:

New Ford Car Sales | New Peugeot Car Sales | Used Car Sales | New Ford Commercial Sales | New Peugeot Commercial Sales | Used Commercial Sales | Motability | Car Servicing & MOT | Retail Parts Sales | Trade Parts Sales

Busseys Swaffham. Station Street, PE37 7HP

Contacts
Tel 01760 536902

Opening hours
Service / Parts Mon-Fri 8.30 – 17.30 Sat 8.00 – 12.00
Sun Closed

 

SERVICES AVAILABLE AT THIS BRANCH:

Car Servicing & MOT | Retail Parts Sales | Trade Parts Sales

Busseys Attleborough. Buckenham Road, NR17 1NB

Contacts
Tel 01953 459416
Fax 01953 458226

Opening hours
Parts (Retail & Trade) Mon-Fri 8.00 – 18:00 Sat 8.00 – 1:00
Sun Closed
Sales Mon-Fri 8.30 – 18.00 Sat 8.30 – 17.00
Sun Closed
Service Mon-Fri 8.30 – 18.00 Sat 8.30 – 13.00
Sun Closed

 

SERVICES AVAILABLE AT THIS BRANCH:

New Ford Car Sales | New Ford Commercial Sales | Used Car Sales | Used Commercial Sales | Motability | Car Servicing & MOT | Retail Parts Sales | Trade Parts Sales

Busseys Fakenham. Enterprise Way, NR21 8SN

Contacts
Tel 01328 852226
Fax 01328 852207

 

Opening hours
Service / Parts Mon-Fri 8.00 – 18:00 Sat 8.00 – 1:00
Sun Closed
Sales Mon-Fri 8.30 – 18.00 Sat 8.30 – 17.00
Sun Closed

 

SERVICES AVAILABLE AT THIS BRANCH:

New Ford Car Sales | New Ford Commercial Sales | Used Car Sales | Used Commercial Sales | Motability | Car Servicing & MOT | Retail Parts Sales | Trade Parts Sales

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Customer Complaints
At Busseys we do our very best to ensure that every interaction our customers have with us exceeds their expectations. As such, we subscribe to the Motor Industry Code of Practice for Service and Repair. However, should your experience at Busseys not live up to your expectations we have procedures in place to try to resolve any issues.

In the first instance, please complete the contact form detailing the nature of your dissatisfaction. We aim to contact you within 48 hours to discuss and resolve the issue but please be aware this may be longer at weekends and bank holidays.

If you should remain dissatisfied with the outcome of a dispute in relation to service and repair you can contact Motor Codes, a CTSI certified Alternative Dispute Resolution (ADR) service at adr.motorcodes.co.uk. They offer a free conciliation service if you have a complaint relating to your new car warranty, service and repair or a vehicle warranty product.

What is ADR?
ADR stands for Alternative Dispute Resolution. This is a process where an independent and impartial third party considers the evidence in a dispute and makes a decision, offers a view or helps the parties to come to an agreement. ADR is so called because it offers an alternative to pursuing a case through the courts, a process which is likely to be more protracted and costly.